Terms of Services

iFarmer is a limited company registered in Bangladesh. iFarmer Limited is an agri-technology company providing innovative and digital solutions for its users to fund farmlands and for farmers to gain funding to cultivate their farms.

The Funder will receive periodic updates on the status of the farm by email. The updates are also available on your profile on the Platform. You are expected to review all notifications, updates and reports from iFarmer as they represent a record of information pertaining to your funding contribution during a farming cycle You are entitled to request for a physical visit to your funded farm, however, you must provide us with at least ____ notice to schedule a visit At the beginning of a farming cycle, you will be expected to pay costs related to the lease of land for farming, seedling/livestock, fertilizers, maintenance costs, and the cost of supervision and administration. All costs are included in your funding contribution You agree that by funding a farm, your contribution is tied and unavailable for the entire duration of the farming cycle and neither iFarmer nor the farmers can or will refund your contribution until the successful completion of a farming cycle Any profits from a successful farming cycle of a Funder’s farm are remitted to the electronic wallet on the Platform when the produce is harvested and sold (i.e. upon completion of the farming cycle) At the end of a successful farming cycle, you can decide whether to withdraw your funds from the electronic wallet on the Platform and transfer to a bank account you provide us with or to fund a farm for a new farming cycle At the end of a farming cycle, any profits made during harvest will be shared between the Funder, the farmer and iFarmer in a 40%:40%:20% ratio respectively. You acknowledge that you do not own any of the farms cultivated and are only entitled to the proceeds of any farming cycle you participate in.

Representations and warranties are statements and promises made by you to the Company, which we rely on as being accurate in our dealings with you. You make the following representations and warranties to us at the time of agreeing to these Terms and every time you use the Platform or Services, including the time you are matched to a Loan Agreement; you are over the age of 21 years; you are of sound mind and have the capacity to enter into these Terms and be matched to a farm; all personal information that you provide about yourself is accurate and true to the best of your knowledge; you hold a bank account in Bangladesh under your own name and will use this account to transfer money to our account when you fund a farm and to receive refunds of contributions made and profits earned; you have carefully considered the risks involved with using the Platform, the Services and being matched to a farm and also the risks associated with any form of cash contribution or donation, including but not limited to the possibility of losing all the money you contribute; you will only ever fund with your own money unless you are authorised on behalf of a third party (“Third Party”) and we agree that you may act on behalf of that Third Party. you are not using any illegal funds or attempting to launder by funding a farm if you are registering or accepting these Terms on behalf of a legal entity such as a company, trust or partnership, you are legally authorised to do so and we may request evidence of such legal entitlement (by way of a copy of any document which shows the valid and subsisting authorisation);and you are not breaking any laws or regulations that are applicable to you or any company, trust or partnership upon whose instructions you are acting.

The Platform and Website is, at all times, subject to our Website Terms of Use. Secure access to the Platform is provided by way of your username and password. These log-in credentials are unique to you and are the primary method of securely identifying you when delivering our Services to you. It is therefore extremely important that you keep your username and password secure at all times. If you suspect that your secure access to the Platform has been compromised in any way, it is your responsibility to contact us. You confirm that you will only use our Platform for the purposes set out in these Terms. You confirm that you will not attempt to gain unauthorised access to the secure areas of the Website or Platform and furthermore you will not attempt to use code or software to manipulate or automate functions available on the Website. You understand that we may store your IP address information and may monitor your use of the Website in accordance with our cookie policy. Access to the Platform may be restricted at the discretion of the Company, particularly during periods of maintenance and updating. We have the right not to act on your instructions including where we deem that your instruction was not sufficiently clear, or we could not verify your identity to our satisfaction, or the instruction was not made by you, or we believe that the instruction may be related to an illegal activity.

Where we discover that the Platform is being used to launder money or for any suspicious transactions, we have an obligation to report your activities to the relevant authorities without recourse to you.

Except as otherwise terminated in accordance with the provisions below, these Terms shall commence on the date you register to fund a farm with the Company and shall remain valid and binding for as long as you have outstanding funded farming cycles. These Terms may be superseded by any amended Terms. These Terms may be terminated by you provided that you have no outstanding funded farming cycle. Notice of termination must be provided in writing to info@iFarmer.com These Terms may be terminated by the Company at any time without notice.

You confirm that you have read and understood the Company’s Privacy Policy which provides information on how we use and store the personal information that you provide to us and you further acknowledge that the Company may amend and update this policy from time to time.

Subject to the Terms of Insurance and any insurance claims settled, you agree that the Company has no obligation to reimburse or indemnify you for any cost, loss or liability which you incur as a result of the failure of a farm to yield according to expectations You agree to indemnify and hold harmless the Company, any farmer, and all our other agents or sub-contractors, against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest penalties and legal and other reasonable professional costs and expenses) suffered or incurred as a result of: your fraudulent or illegal use of the Platform, the Services or the Website; your negligence or any default by you of any of these Terms or the terms of any Loan Agreement to which you are matched; any inaccurate or incomplete information that you have knowingly provided to us; your allowing any other person to access your account either with your permission or as a result of your failure to keep your username and password private; any service that you have offered, whether with or without our permission, to another third party using our Platform, Services or Website; any claim made against you for actual or alleged infringement of the Company’s Intellectual Property Rights or any actual or alleged infringement of a third party’s Intellectual Property Rights arising out of or in connection with the Services or your use of the Platform.

This Agreement shall be governed by the Laws of Bangladesh. Any dispute arising out of this Agreement, which cannot be settled, by mutual agreement/negotiation within 30 days shall be referred to arbitration.

This Agreement shall be interpreted and governed by the laws in force in Bangladesh.

• Refund requests would be accepted within the 5 working days of receiving the invoice.
• No refund request/early settlement request will be acceptable following the end of this period.
• As proof of payment deposit slip or fund transfer screenshot has to be provided as the proof of payment in the refund request email.
• It generally takes 2 to 3 working days for the fund to reach our bank account, following which we start the refund process.
• We would need 10 working days to verify and process the refund.
• Refund amount is subject to a deduction of 2.5% transaction fee.
• Refund amount would be transferred through Bank to Bank transaction.
• No Cash refund.

All requests made on the requirement of field visit by clients shall be processed based on written proof. The clients have to write to hello@ifarmer.asia with the subject "Requesting for farm visit of [Farm name] under [Order ID]" after reading through the terms and conditions mentioned below:

• The client shall share their preferred dates of visiting the farms following which iFarmer will forward the request to the field operations team.
• The field operations team will consult with the field team and fix a date within the preferred dates shared by the client. In case the dates cannot be matched, the field operations team will share available dates with the client from which the clients have to select their preferred dates.
• Field visits will have to be within business days, excluding weekly and public holidays.
• The client will have to be fully vaccinated against covid-19 (All 3 doses completed) and submit a certificate to iFarmer for verification.
• The client has to sign a non-disclosure agreement (NDA) on iFarmer office premises before the farm visit
• All expenses including transportation from Dhaka to farm location (with return), local transport, food, hotel and other miscellaneous expenses are the client's responsibility. iFarmer will not bear any expenses on behalf of the client.
• The client will have to share their consent over an indemnity form, should they choose to accept it, which indemnifies iFarmer and it's employees from any and all forms of damages, loses or injuries caused during the entire timeline of the field visit.
• Field visit etiquettes, in terms of attire, language and overall behavior should be maintained by the client at all times during the farm visit. iFarmer believes in the protection of local culture and values and expects similar compliance from its clients.
• The client shall be subject to fines, mutually agreed upon by both parties, in case of cancellation of the farm visit within a timeline of 3 working days before the date of the visit.

If you have any question regarding this Agreement, or comments about the Site or its contents should be directed to info@ifarmer.asia