Communication Specialist - Financial Product & Service

Job Overview:

We are looking for a proactive and detail-oriented Communication Specialist – Financial Product & Services to lead the execution, communication, and coordination of financial initiatives in partnership with banks and other financial institutions. This role requires strong cross-functional collaboration, product understanding, and communication skills to drive the design, launch, and performance tracking of agri-focused financial products. The ideal candidate will play a key role in bridging internal teams, external partners, and end-users to ensure seamless delivery and effective communication of financial solutions.

Key Job Responsibilities:

• Act as the main liaison between internal teams and financial institutions for product development and execution.
• Coordinate with banks to resolve field-level challenges and streamline loan disbursements.
• Design and support the rollout of financial products tailored to the agri-value chain.
• Collaborate with financial partners to ensure access to financing across business verticals.
• Develop product pitches, process documents, and performance dashboards for internal and external stakeholders.
• Conduct post-launch analysis to evaluate product performance and identify scaling opportunities.

Communication Focus:

• Create clear, compelling communication materials (brochures, one-pagers, FAQs, digital content) for new and existing financial products tailored to both partner and customer segments.
• Serve as the primary communication bridge between internal departments, ensuring all teams are aligned on product messaging, campaign timelines, and customer engagement strategies.
• Manage external communications with financial institutions, aligning on tone, brand, and clarity in all joint product communications and updates.
• Draft communication strategies for product launches and public engagements, ensuring consistency across all touchpoints (digital, offline, and partner channels).
• Develop feedback loops and gather insights from customers and field staff to refine messaging and improve product clarity and adoption.